1300 LINSN AU
sales@linsnled.com.au
Privacy Policy
Privacy Policy
How we collect, use, and protect your information
How we collect, use, and protect your information
Latest update:
15 May 2026
About This Policy
About This Policy
Linsn LED Australia Pty Ltd (“we”, “us”, “our”) operates linsnledau.com and is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Linsn LED Australia Pty Ltd (“we”, “us”, “our”) operates linsnledau.com and is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Information We Collect
What Information We Collect
Linsn LED Australia Pty Ltd (“we”, “us”, “our”) operates linsnledau.com and is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Linsn LED Australia Pty Ltd (“we”, “us”, “our”) operates linsnledau.com and is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information You Provide Directly
Information You Provide Directly
We collect personal information that you voluntarily provide when you:
Submit an enquiry or quote request via our contact form
Apply to become a reseller or trade partner
Subscribe to our newsletter or email updates
Contact us by email or phone
The types of information we may collect include: full name, business name, email address, phone number, postal address, and the content of your message or enquiry.
We collect personal information that you voluntarily provide when you:
Submit an enquiry or quote request via our contact form
Apply to become a reseller or trade partner
Subscribe to our newsletter or email updates
Contact us by email or phone
The types of information we may collect include: full name, business name, email address, phone number, postal address, and the content of your message or enquiry.
Information Collected Automatically
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
IP address and approximate geographic location
Browser type, version, and operating system
Pages visited, time spent, and referring URLs
Device identifiers
This information is collected via cookies and similar technologies. Please refer to our Cookies Policy for further details.
When you visit our website, we may automatically collect certain technical information, including:
IP address and approximate geographic location
Browser type, version, and operating system
Pages visited, time spent, and referring URLs
Device identifiers
This information is collected via cookies and similar technologies. Please refer to our Cookies Policy for further details.
Information We Do Not Collect
Information We Do Not Collect
We do not intentionally collect sensitive information (as defined under the Privacy Act) such as health, financial, or biometric data. We do not collect personal information from individuals we know to be under 18 years of age.
We do not intentionally collect sensitive information (as defined under the Privacy Act) such as health, financial, or biometric data. We do not collect personal information from individuals we know to be under 18 years of age.
How We Use Your Information
How We Use Your Information
We use the personal information we collect for the following purposes:
To respond to your enquiries and provide requested information about our products and services
To process reseller or trade partner applications
To send you marketing communications, where you have consented to receive them
To improve our website, services, and customer experience
To comply with our legal and regulatory obligations
To detect, prevent, and address fraud or security issues
We will not use your personal information for any purpose that is inconsistent with the purpose for which it was collected, unless you consent or we are otherwise permitted or required by law.
We use the personal information we collect for the following purposes:
To respond to your enquiries and provide requested information about our products and services
To process reseller or trade partner applications
To send you marketing communications, where you have consented to receive them
To improve our website, services, and customer experience
To comply with our legal and regulatory obligations
To detect, prevent, and address fraud or security issues
We will not use your personal information for any purpose that is inconsistent with the purpose for which it was collected, unless you consent or we are otherwise permitted or required by law.
Disclosure of Your Information
Disclosure of Your Information
Third Parties We May Share Information With
Third Parties We May Share Information With
We may disclose your personal information to:
Our technology and service providers (e.g. website hosting, email platforms, CRM systems) who assist us in operating our business
Linsn LED Co., Ltd (our manufacturing partner in China) for the purpose of fulfilling technical enquiries or warranty matters
Professional advisers including lawyers and accountants
Law enforcement or regulatory bodies, where required by law
We may disclose your personal information to:
Our technology and service providers (e.g. website hosting, email platforms, CRM systems) who assist us in operating our business
Linsn LED Co., Ltd (our manufacturing partner in China) for the purpose of fulfilling technical enquiries or warranty matters
Professional advisers including lawyers and accountants
Law enforcement or regulatory bodies, where required by law
Overseas Disclosure
Overseas Disclosure
As noted above, we may disclose personal information to our manufacturing partner located in the People’s Republic of China. Where we do so, we take reasonable steps to ensure the recipient handles your information in a manner consistent with the APPs. By using our services, you consent to this potential overseas disclosure.
As noted above, we may disclose personal information to our manufacturing partner located in the People’s Republic of China. Where we do so, we take reasonable steps to ensure the recipient handles your information in a manner consistent with the APPs. By using our services, you consent to this potential overseas disclosure.
We Do Not Sell Your Data
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Storage and Security
Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps include:
Secure HTTPS encryption on our website
Access controls limiting who can view personal information
Use of reputable third-party platforms with their own security certifications
While we take reasonable precautions, no data transmission over the internet or storage system can be guaranteed as completely secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
We will retain your personal information only for as long as necessary to fulfil the purposes described in this Policy, or as required by law.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps include:
Secure HTTPS encryption on our website
Access controls limiting who can view personal information
Use of reputable third-party platforms with their own security certifications
While we take reasonable precautions, no data transmission over the internet or storage system can be guaranteed as completely secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
We will retain your personal information only for as long as necessary to fulfil the purposes described in this Policy, or as required by law.
Your Rights Under the Privacy Act
Your Rights Under the Privacy Act
Under the Australian Privacy Act 1988, you have the right to:
Request access to the personal information we hold about you
Request correction of personal information that is inaccurate, out of date, incomplete, or misleading
Make a complaint if you believe we have breached the APPs
To exercise these rights, please contact us at sales@linsnled.com.au. We will respond to your request within 30 days. In some circumstances we may refuse access — if we do, we will provide written reasons.
Under the Australian Privacy Act 1988, you have the right to:
Request access to the personal information we hold about you
Request correction of personal information that is inaccurate, out of date, incomplete, or misleading
Make a complaint if you believe we have breached the APPs
To exercise these rights, please contact us at sales@linsnled.com.au. We will respond to your request within 30 days. In some circumstances we may refuse access — if we do, we will provide written reasons.
Complaints
Complaints
If you are not satisfied with our handling of your privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
If you are not satisfied with our handling of your privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
Cookies
Cookies
Our website uses cookies. Please refer to our separate Cookies Policy for full details of how we use cookies and your choices in relation to them.
Our website uses cookies. Please refer to our separate Cookies Policy for full details of how we use cookies and your choices in relation to them.
Links to Third-Party Websites
Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
. Updates to This Policy
. Updates to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website with the effective date noted at the top. We encourage you to review this Policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated Policy.
We may update this Privacy Policy from time to time. The current version will always be available on our website with the effective date noted at the top. We encourage you to review this Policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated Policy.
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Contact
sales@linsnled.com.au
(214) 960 4130
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Contact
sales@linsnled.com.au
(214) 960 4130